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Blog

Home Uncategorized Reconciliation Reimagined: How Copilot and Business Central Transform Finance Operations
AIBusinessDigital Transformation

Reconciliation Reimagined: How Copilot and Business Central Transform Finance Operations

November 14, 2025

An ECLEVA Thought Leadership Whitepaper (2025 Edition)

The Hidden Strain of Reconciliation

Reconciliation remains one of the most critical yet time-consuming responsibilities for finance teams. As organisations grow and diversify across multiple banks, currencies, and subsidiaries, the complexity of managing data increases exponentially.

Manual reconciliation — typically managed across spreadsheets, CSVs, and legacy systems — introduces risk, delays, and error. Month-end becomes a scramble: matching line items, verifying balances, and trying to make sense of fragmented data.

The result? Extended close cycles, limited financial visibility, and reduced confidence in the numbers.

The Root Cause: Disconnected Financial Ecosystems

Even in digitally enabled organisations, finance functions often rely on disconnected systems — one tool for invoicing, another for payroll, another for banking.

While effective in isolation, these systems rarely integrate seamlessly, resulting in:

  • Data fragmentation and inconsistency between systems.

  • Manual allocation and matching, particularly for mixed or partial payments.

  • Loss of audit traceability, especially when journals or adjustments occur outside the ERP.

  • Weak compliance controls due to limited role-based permissions and audit logs.

  • Reduced visibility into real-time cash flow and working capital.

These challenges don’t just slow finance down — they limit control, accuracy, and trust across the business.

The Turning Point: Business Central and Microsoft Copilot

Microsoft Dynamics 365 Business Central (BC) provides the backbone for a unified, automated financial ecosystem. But when paired with Microsoft Copilot, the transformation goes beyond automation — it becomes intelligent.
Copilot brings AI into the heart of financial operations, allowing professionals to interact with their data conversationally:
“Why doesn’t this transaction reconcile?”
“Show me all outstanding entries for account 12345.”
“Summarise exceptions in last month’s reconciliation.”
Together, Business Central and Copilot shift reconciliation from a manual process to a continuous, insight-driven system.

AI-Driven Transformation in Action

1. AI-Enhanced Bank Reconciliation

Copilot automatically analyses bank statement data and applies intelligent matching rules.

  • Matches ledger entries using AI pattern recognition.

  • Suggests G/L accounts for unmatched transactions.

  • Flags anomalies or irregularities for review.

Combined with bank feed integrations (e.g. Yodlee, CBA), this creates a streamlined, hands-free process that reduces reconciliation effort dramatically.

2. E-Document and Invoice Matching

Copilot enhances the E-Documents module, automatically mapping invoices to purchase orders, identifying exceptions, and updating records — reducing AP workload and improving accuracy.
Integrating with tools like Continia Document Capture, finance teams gain OCR-based invoice processing that feeds directly into Business Central’s AI engine.

3. Real-Time Cash Visibility and Forecasting

Using Azure Machine Learning, Copilot delivers predictive insights on liquidity and cash flow.

Finance teams can explore “what-if” scenarios and forecast working capital based on open invoices, payables, and disbursements — with contextual explanations to guide next steps.

4. Contextual Summaries and Explanations

Copilot summarises large reconciliation journals into key insights, identifies variances, and recommends corrective actions.

What once took hours of manual cross-checking now takes minutes, with clear, AI-generated rationales for every exception.

Beyond Reconciliation: Building the Modern Finance Ecosystem

ECLEVA combines Business Central with the broader Microsoft stack to deliver an integrated financial backbone:
Technology
Function
Business Central Finance
Core reconciliation, automation, and audit control
Power Automate
Approval workflows and alerts
Power BI
Real-time dashboards and reconciliation health
Copilot Studio
Custom AI logic and process extensions
Dataverse & Power Pages
Unified data models and secure self-service portals
Azure Fabric / Data Lake
Enterprise data modelling and reporting consistency
These integrations turn reconciliation from a back-office chore into a proactive, intelligence-driven process.

A Roadmap to Copilot-Driven Reconciliation Excellence

  1. Assess and Map Current Processes – Identify where manual effort and rekeying occur.

  2. Integrate Bank Feeds and E-Documents – Establish seamless data flow.

  3. Enable Copilot and AI Agents – Empower your finance team with autonomous assistance.

  4. Design AI Governance Policies – Ensure human oversight and accountability.

  5. Visualise Reconciliation Health – Use Power BI for transparency and performance tracking.

  6. Iterate and Scale – Adopt ECLEVA’s agile ERP methodology for continuous improvement.

The Payoff: Clarity, Control, and Confidence

With Microsoft Copilot and Business Central, finance leaders gain a self-improving reconciliation process — one that continuously learns from user behaviour and improves over time.

  • Close cycles shorten from weeks to days.

  • Data integrity strengthens, enabling trust across stakeholders.

  • Teams focus on strategy, not spreadsheet firefighting.

“Copilot doesn’t just speed up reconciliation — it transforms it into an intelligent, self-improving process.”

— ECLEVA Finance Transformation Insight, 2025 

About ECLEVA

Since 1996, ECLEVA has helped organisations unlock productivity and growth through Microsoft technologies.

As a Microsoft Solutions Partner specialising in Microsoft Dynamics 365 Business Central, Copilot, Customer Engagement, Marketing and Power Platform, ECLEVA designs solutions that simplify financial complexity, automate compliance, and deliver measurable business outcomes.

Learn more at www.ecleva.com 

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Slide

In-Workshop
Step 1: Discover Your Business Challenges

We begin by exploring the parts of your organisation where work feels slow, repetitive, inefficient or difficult to scale. This includes operational bottlenecks, manual processes, disconnected systems, high-touch workflows, and areas where teams rely heavily on workarounds. The goal is to understand the real challenges behind your daily operations so we can identify processes that are strong candidates for improvement, automation or AI assistance.

Slide
In-Workshop
Step 2: Prioritise What Matters Most

Not all problems are equal. In this stage, your team collaboratively prioritises the challenges identified, ranking them based on business impact, urgency, and strategic importance.

This ensures the workshop stays focused on what truly matters — not theoretical use cases — and that every opportunity we identify is anchored to real, agreed business priorities.

Slide
Post-Workshop
Step 3: Map AI & Automation Opportunities

Following the session, ECLEVA translates your prioritised challenges into practical AI and automation opportunities that align to your current Microsoft environment, such as:

Microsoft 365 & Copilot
Dynamics 365 & Business Central
Power Platform (Power Apps, Power Automate, Power BI)
Each opportunity is assessed using a Value × Ease framework, clearly highlighting:

Quick wins
High-impact initiatives
Opportunities requiring more planning or investment
We then present these findings back to your team, walking you through the prioritisation, recommended sequencing, and logical next steps. You’ll receive a clear, visual prioritisation that makes decision-making easy.

Slide
Post-Workshop + Optional Next Phase
Step 4: Feasibility & Readiness Check

We complete a high-level feasibility and readiness check, covering:

Data availability and quality
System and integration readiness
Security, governance, and compliance considerations
Risks, blockers, and any preparation required
The outcome is a clear, actionable roadmap outlining recommended next steps, sequencing, and indicative effort.

If you choose to proceed, ECLEVA can support you through:

Detailed solution design
Proofs of concept or pilots
Implementation and change enablement
Always at your pace, aligned to your goals.

Slide
LEAVE WITH A CLEAR, ACTIONABLE ROADMAP
Step 5: Recommended Next Steps

At the end of the workshop, we consolidate your insights into a clear, practical set of next steps. This includes prioritized opportunities, suggested sequencing, indicative effort levels and a path that aligns to your goals, technology landscape and operational priorities. You leave with an actionable starting point — something you can share with leadership or use to guide your internal planning.

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