Explanation and benefits of Robotic Process Automation (RPA), Artificial Intelligence (AI) and Machine Learning (ML)
In this video, ECLEVA’s CEO Patrick Northcott explains what Robotic Process Automation (RPA), Artificial Intelligence (AI) and Machine Learning (ML) is and how, when combined, can deliver significant ROI to your business.
Robotic Process Automation
RPA is when software bots are configured to mimic high-volume repeatable tasks that your staff perform.
Bots can perform tasks in seconds and with accuracy close to 100% earning them the title of a true digital co-worker.
Artificial Intelligence (AI) is computer automation trying to act and respond like a human. AI uses complex models that need to be trained using huge data sets.
Machine Learning is the training of the AI model.
Software Vendors are releasing new cognitive services like facial, document and speech recognition which are pre-built AI models that have already been trained with machine learning, these can be used by any organisation easily.
Infusing these cognitive services into your RPA tasks can accelerate decision-making, improve customer experience and yield you significant ROI.
Talk to a certified technology consultant to help select your RPA and AI tools to free up your team to do higher order thinking while the digital co-worker takes care of the mundane tasks.