The only ERP in Australia integrated with the NDIA
Wiise for NDIS Providers

NDIS providers face some of the most complex financial operations in the country — managing participant funding, submitting claims, reconciling payments, and meeting compliance obligations, often across disconnected systems.

Wiise changes that. Built on Microsoft Dynamics 365 Business Central with direct NDIA API integration, Wiise gives NDIS providers a single platform to manage claims, funding, finance, payroll, and reporting — with the automation and compliance controls the sector demands.

The NDIS Challenge

Running an NDIS provider means navigating complexity every day:
Manual claim processing
Staff spend hours preparing, submitting, and reconciling claims through the NDIA portal, increasing the risk of errors and delays
High rejection rates impact cash flow
Even a modest 2–3% rejection rate can mean $15,000–$75,000 in delayed revenue per month, tying up cash for up to two payroll cycles
Fragmented systems
Most providers juggle separate tools for care management, accounting, payroll, HR, rostering, and NDIS billing — none of which talk to each other
Complex pricing rules
The NDIS product catalogue contains over 1,200 items with approximately 13,000 price points across state and regional variations, updated regularly
Compliance and audit pressure
Regulatory scrutiny is intensifying as the NDIS budget grows toward $63.9 billion by 2028–29, and providers need to demonstrate every dollar is accounted for
Limited visibility
Without real-time data, it’s difficult to track funding utilisation, program performance, or participant-level financials
If your team is spending more time on admin than on participants, there’s a better way.

How Wiise Solves It

Wiise is the only ERP in Australia with direct NDIA integration — the result of over 12 months and $1M+ of investment by Wiise. This isn’t a workaround or a third-party add-on. It’s built into the platform.

Direct NDIA API Integration

Submit claims — including bulk claims — directly from Wiise. The system validates claims against available funding at the point of submission, reducing rejections before they happen. No more manual CSV uploads. No more portal juggling.

Automated Remittance Matching 

When payments arrive from the NDIA, Wiise automatically matches them to the correct claims, participants, and services within your ledger — eliminating hours of manual reconciliation.

NDIS Product Catalogue Sync 

Wiise automatically imports and maintains the full NDIS product catalogue — over 1,200 items and approximately 13,000 price points including state and regional variations — so your claims always align with current NDIA pricing.

NDIS Invoicing

Generate invoices aligned with NDIS requirements — supporting item codes, rates, participant linking, and single, split, or bulk invoicing. Track status, payments, and outstanding claims in one place.

KPMG-Designed NDIS Chart of Accounts 

A purpose-built chart of accounts ensures every transaction, invoice, and report maps to the correct NDIS categories — making compliance and audits simpler and more accurate.

Integrated Payroll with SCHADS Award Interpretation 

Automatically calculate pay rates, penalties, and allowances in line with SCHADS requirements. Single Touch Payroll, rostering, timesheets, and cost allocation — all in one place.

Real-Time Dashboards 

Power BI dashboards display NDIS invoices, payments received, outstanding claims, funding utilisation per participant, and program-level P&L — giving leadership the visibility they need to make informed decisions.

Before and After

Built on Microsoft Dynamics 365 Business Central

Wiise is powered by Microsoft’s global ERP platform, giving you:
  • A cloud-based, scalable system hosted in Australian Azure data centres
  • ISO 27001 and ISO 27017 certified security
  • Seamless integration with Microsoft 365 — Excel, Outlook, Teams
  • Australian GST, BAS reporting, and Single Touch Payroll built in
  • A familiar, intuitive interface that reduces training time

Wiise adds local functionality on top of Business Central — including NDIS integration, Australian payroll, bank feeds, and KPMG-designed chart of accounts — so you get global platform strength with local relevance.

Trusted by NDIS Providers Across Australia

45+ NDIS providers have already adopted Wiise to replace fragmented systems and streamline their operations.

“We now have really robust reporting. We can generate reports with one click and drill down on the data.”
Annie Doyle GAICD photo

Annie Doyle GAICD

CEO, Civic Disability Services
Civic Disability Services
Consolidated multiple disconnected systems into one integrated platform, freeing management from hours of manual data gathering and allowing staff to refocus on participant outcomes
Chorus
Migrated from an outdated Business Central version to Wiise, then went live with the NDIS connector — completing a full end-to-end run including a single payment request containing 1,000+ lines
Direct Care Resources
Achieved automated claims submission, real-time data exchange with the NDIA, streamlined split billing, and audit-ready reporting — with staff now dedicating more time to participant care
“Partnering with Wiise has transformed how we manage compliance, reduced rework in claims, and given us confidence in meeting escalating regulatory demands.”
Adrian Tan photo

Adrian Tan

CEO, Outsourced Professional Solutions

How ECLEVA Supports Wiise

ECLEVA is a Wiise implementation partner with deep experience in the disability and NFP sectors. We take a structured, business-first approach:

 

Explore Wiise — With Minimal Risk

We’re currently offering a co-funded 2-Day ERP Discovery Workshop in partnership with Microsoft and Wiise.

 

Over two days, you’ll assess your current systems, identify gaps, and define a clear path forward. After the workshop, you’ll receive a tailored ERP Discovery Report — a clear, actionable blueprint for what comes next.

This is designed as a decision-making tool, giving your team the clarity and confidence to move forward — without committing to implementation upfront.

Workshop slots are limited and co-funding is available until 30 June 2026, so it’s best to secure your place early.

Co-funded offer subject to eligibility and availability. This initiative is supported by Microsoft and requires workshops to be both booked and delivered before 30 June to qualify. Availability is limited, and early booking is recommended to secure a place. The offer includes up to $3,000 in co-funding. Final pricing may vary depending on scope and qualification. Eligibility is subject to Microsoft’s Not-for-Profit criteria and will be confirmed as part of the qualification process. Organisations that do not meet these criteria may still be considered for alternative funding options on a case-by-case basis. This is a structured discovery workshop designed to provide clarity and recommendations. There is no obligation to proceed with implementation.

Is Wiise Right for Your Organisation?

It’s also a strong fit for organisations currently using Xero, MYOB, or legacy accounting tools that have outgrown entry-level software.

Wiise for NDIS is designed for providers that:

  • Are registered NDIS providers processing claims through the NDIA
  • Want to replace manual claim submission with direct API integration
  • Need real-time visibility into funding, claims, and participant financials
  • Are juggling disconnected systems for finance, payroll, and billing
  • Require audit-ready compliance and NDIS-aligned reporting
  • Want to reduce admin overhead and refocus on participant outcomes

Take the First Step

Whether you’re exploring ERP for the first time or looking to replace systems that aren’t keeping up, we can help you determine if Wiise is the right fit.

Book a 30-minute introductory call — we’ll discuss your current challenges and walk you through how Wiise’s NDIS capabilities could work for your organisation.

Or ask about our co-funded Discovery Workshop — valued at $4,500, with as little as $1,500 out of pocket.

Also Considering Wiise Beyond NDIS?

Wiise is built for all Australian organisations — not just NDIS providers. With Australian GST and BAS reporting, integrated payroll with Single Touch Payroll, local banking integrations, and a KPMG-designed chart of accounts, Wiise provides a strong ERP foundation for any growing organisation that needs local compliance without complex customisation.

If you’re interested in Wiise for broader finance and operations, we’d be happy to discuss that too.