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Blog

Home Uncategorized What is an API and how does it benefit organisations?
BusinessDigital transformationIT

What is an API and how does it benefit organisations?

August 7, 2020
What is an API and how does it benefit organisations?

Did you know one of the most underappreciated but critical technologies driving digital transformations is the API?

In this video, ECLEVA’s CEO Patrick Northcott talks about what is an API and how they benefit organisations.   

Firstly, APIs or Application Programming Interface is the technology that allows data between disparate systems to be shared seamlessly. Uber is a great example of an organisation that disrupted the Taxi industry using APIs. Instead of building their own mapping, payment or communication services, Uber used the best of those programs and connected them via APIs.

Secondly, APIs significantly reduce the cost of technology development as it is cheaper to leverage systems via APIs than build new functionality within in an existing system.   

Lastly, APIs reduce the number of systems employees need to interact with thereby increasing productivity. For example, to get a single view of the customer within a CRM means APIs would be connecting the organisations CRM, finance and marketing platforms.   

Talk to a technology expert about how your organisation could benefit from investing APIs. 

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Slide

In-Workshop
Step 1: Discover Your Business Challenges

We begin by exploring the parts of your organisation where work feels slow, repetitive, inefficient or difficult to scale. This includes operational bottlenecks, manual processes, disconnected systems, high-touch workflows, and areas where teams rely heavily on workarounds. The goal is to understand the real challenges behind your daily operations so we can identify processes that are strong candidates for improvement, automation or AI assistance.

Slide
In-Workshop
Step 2: Prioritise What Matters Most

Not all problems are equal. In this stage, your team collaboratively prioritises the challenges identified, ranking them based on business impact, urgency, and strategic importance.

This ensures the workshop stays focused on what truly matters — not theoretical use cases — and that every opportunity we identify is anchored to real, agreed business priorities.

Slide
Post-Workshop
Step 3: Map AI & Automation Opportunities

Following the session, ECLEVA translates your prioritised challenges into practical AI and automation opportunities that align to your current Microsoft environment, such as:

Microsoft 365 & Copilot
Dynamics 365 & Business Central
Power Platform (Power Apps, Power Automate, Power BI)
Each opportunity is assessed using a Value × Ease framework, clearly highlighting:

Quick wins
High-impact initiatives
Opportunities requiring more planning or investment
We then present these findings back to your team, walking you through the prioritisation, recommended sequencing, and logical next steps. You’ll receive a clear, visual prioritisation that makes decision-making easy.

Slide
Post-Workshop + Optional Next Phase
Step 4: Feasibility & Readiness Check

We complete a high-level feasibility and readiness check, covering:

Data availability and quality
System and integration readiness
Security, governance, and compliance considerations
Risks, blockers, and any preparation required
The outcome is a clear, actionable roadmap outlining recommended next steps, sequencing, and indicative effort.

If you choose to proceed, ECLEVA can support you through:

Detailed solution design
Proofs of concept or pilots
Implementation and change enablement
Always at your pace, aligned to your goals.

Slide
LEAVE WITH A CLEAR, ACTIONABLE ROADMAP
Step 5: Recommended Next Steps

At the end of the workshop, we consolidate your insights into a clear, practical set of next steps. This includes prioritized opportunities, suggested sequencing, indicative effort levels and a path that aligns to your goals, technology landscape and operational priorities. You leave with an actionable starting point — something you can share with leadership or use to guide your internal planning.

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